Vita of Karen Schultz

Karen S. Schultz


“My interests lie soley in the support of successful results based on an individuals plan to pursue positive life goals. We are all much more capable of achieving much more than we imagine.” Karen Schultz

Education
Master of Communications Governors State University, University Park, IL
Completion 04/07 GPA 3.8
Survey of Research Literature, Organizational Behavior-Global, Advertising
Strategy, Community College Teaching, Interpersonal Communication, Communication Research, Organizational Communication, Change and Development, Group Communication Process and Leadership, Life Style and Career Development, Communication Theory, Graduate Project - A Business Model to Grow Corporations and Communities as a Profitable Partnership based on Participatory Communication Theory

Board of Governors, Bachelor of Arts 05/01 GPA 3.75
Curriculum focus included Communications, Organizational Development

Associate of Arts, Joliet Junior College GPA 3.75
Curriculum focus included Art, Special Education, and minor in Psychology
College Research, Professional and Classroom Projects and Presentations
Human Resource Management: Competitive Advantage Through People
Woman, Management and Positive Thinking in the Workplace...SUCCESS
Growing a Healthy Executive
Preparing a Resume with More Confidence
The Role of Human Resource as a Change Agent
Defining the Role and Expectations of the Executive Coach
Communication in its Most Powerful Form
Organizational Behavior in the Global Context - Toshiba
Development of Community and Corporate Partnership Opportunities
The Importance of Art in Education
Cause and Effects of Stress and Anxiety Related Problems in Children
Academic Learning Disabilities
The Importance of Pre-Marriage Counseling
The Role We All Play in Education's Success
Today's Leadership
Putting Your Best Ear Forward (Active Listening)
We Can't Spell SUCCESS Without U (Recruitment Presentation)
WALCO Tool & Engineering Presentation (B to B Introduction)
WALCO Tool & Engineering and Your Future (Orientation Welcome)
WALCO Employee Manual Outline, WALCO Safety Manual
Business Model - Building Profitable Corporate and Community Partnerships

Present Employment
WALCO Tool & Engineering, Business Development , Lockport, IL
June 2002 to present
Researched and developed value added departments.
Increased sales to new customers by use of cold calls, presentations, mailings and web information
Researched and developed lead generation methods.
Developed internal and external customer relationships
Communicated, and engage manufacturing, customer service, scheduling, inspection, tool crib, shipping, programming, other sales personnel, accounting, maintenance, engineering toward customer centered results
Managed pertinent information regarding sales, marketing and manufacturing.
Provided existing accounts all necessary service to maintain their business and to
expand into machining services
Developed opportunity, set terms and deliver quotes to fit the outsourcing needs of customers, close sale and collect payment on outstanding invoices
Developed diversified customer base to support a Customer Service Department and expanded engineering department to include Project Managers to communicate to customers any changes in ship dates, expedite requests, deviations, price or other communications as it relates to customer orders
Complied with all ISO procedures and assure all reporting personal do the same.
Documented feedback from customer to WALCO work community in order to fulfill our mission statement of continued improvement
Documented non-compliance of employee performance as it relates to ISO or other
performance criteria.
Diversified, built and retained new customer base
Communicated areas of business growth to WALCO work community
Developed an internal and external communications strategy supporting the goals of the company and oversee the development and on-going distribution of the various vehicles and tactics.
Built credibility with key audiences, place positive stories about company, and serve as the main media relations contact for the company.
Worked directly with Senior Leadership to provide strategic counsel insights, and support the company’s communications with general business media and trade media.
Coordinated the preparation of public announcements and presentations
Provided training materials in various media formats and briefed President
Developed media materials and provided background documents
Planned, developed, and implemented multi-faceted internal communications strategies, tactics and metrics for communications initiatives and ongoing projects.
Designed and developed communications plans, processes, and content for all forms of internal communications.
Measured the effectiveness of communications activities.
Planned and implement WALCO family event, and other such events
Authority to stop production of a part due to quality issues.
Spearhead welding department development
Developed and created internal newsletters.

Community Leadership, Volunteer and Educator
CODIC www.codic.us Board Member – Dir. of Communications August 2008 - Present
Will County School District, Substitute Teacher
Governors State University. Admissions Department Receptionist
Greet students and direct appropriately to fulfill application needs, direct
phone calls, schedule appointments for admission counselors, fill requests for
college program information.
Community Consolidated Schools District 148, Tinley Park, IL. Coached Middle
School seventh and eight grade students; coordinated materials and adaptations
to meet the needs of the students; counseled students with conflict issues;
developed and implemented like skill math curriculum; promoted positive
atmosphere; observed, analyzed and communicated positive solutions to meet the
needs of the students; established a productive and cooperative team climate.
Retail Management
Milgram Kagan Handbag Manager, Personal Customer Shopper in care of Evans Furriers
Recognized for excellent customer service and increased sale for Midwest Region.
Venture Department Manager later promoted to Food Operations Manager for Full Line Cafeteria, Bakery and Snack Shop; Retail manager and trainer for SM&R Jewelry Corp.

Professional Certifications
State of Illinois Department of Public Health Certification in Food Service Sanitation
Joliet Junior College Certification of Completion as a Teacher's Assistant
Joliet Junior college Certification of Completion as a Special Education Aide
Illinois State Board of Education Certified as a Teacher's Aide

Personal Interests
Bowling, hiking, biking, travel, reading and continuous learning / appreciative
inquiry, social capital, executive coaching and organizational development; visiting small community diners to learn about that community, public speaking, and gardening, study of corporate time lines, and finally, enjoying life's moments of
opportunity providing motivational information for people to realize their
potential. I enjoy volunteering and supporting my community.

Awards and Special Recognitions
-Certificate of Recognition by Joliet Junior College Lara A Sprague Art Gallery
-Joliet Junior President's List, Joliet Junior College Honor Roll, Phi Theta Kappa
Society
-Nomination to "Those Who Excel" in Tinley Park School District # 146
-Special Achievement Award for the Midwest from Milgram Kagan Corporation
-Certificate of Recognition by the Village of Mokena and School District 159 for
volunteer services and dedication to the young people of the community
-Numerous certificates of award and recognition from Mokena School District 159
for volunteer efforts in school expansion efforts, art committee chair, motor
facilitation, facility advisory committee recognition, room representative
coordinator and many other creative projects directed toward positive community
activities and recognition.
-Recognition as Cub Scout Leader of the Year in Mokena, Den 10
-Valuable Volunteer Award from the Lincoln Way Latin Convention
-Recognition by St. Mary's of Mokena for service in religious education
-Recognition by St. Anne's of Hazel Crest for service in religious education,
-Pre-Marriage Counseling Ministry and Woman's Outreach Ministry.
-Community Consolidated Schools District 148 Career Day Appreciation Certificate
-Certificate of Appreciation for Volunteer Coaching
***Certificates, awards, letters of reference, transcripts, and presentations are
available upon request.

Community Presentations
The Importance of Art in Education
Preparing a Resume with More Confidence / What to Expect When Searching for a Job
The Importance of Teacher Recognition by Students
Mokena School Dist 159 Expansion - Community Survey -Yr Round School Program
Everyone is an Important Piece of Life's Puzzle - Speaker at Teen Retreat
Personal Development Support Blog http://personaldevelopmentsupport.blogspot.com/